If things go wrong....
We have every confidence that you will love our products. But once in a while life throws a curve ball and you may not be satisfied with your order or we may not have lived up to expectations. If that happens please give us a call because we are as passionate about customer service as we are about our products. All care and attention are given to packing and dispatching your product so that it reaches you in good condition. If your package has not reached you within a reasonable time (remember metro delivery and regional delivery times vary) and you suspect that your order has gotten lost please contact us so we can follow up with Australia Post.
Phone: +61 4 3991 9555
Please quote order if your query is regarding a lost package.
* Please note that we do not accept returns nor issue refunds for change of mind.